Could not send the email. Please ensure you are connected to the internet. Error: SMTP instance has no attribute 'sock'
or
Could not send the email. Please ensure you are connected to the internet. Error: SMTP AUTH extension not supported by server
Solution: The SMTP server settings are wrong. Note that many ISP's do not require a user name & password for the SMTP server. Try leaving these settings blank.
Some e-mail clients (e.g. The Bat!) store all messages in a single file. Others store each e-mail as a separate file. If ClamWin finds a virus attached to an e-mail, it will consider the entire file (i.e. all the e-mails in that file) to be infected. Therefore, the entire file will be removed or moved to quarantine. You may wish to set the Filters (see the instructions on configuring ClamWin) so that these files are not scanned.
Users of The Bat! may be interested to know that Marco Pontello has written a plug-in that allows The Bat! to use ClamWin to scan attachments. More details are available at Marco's web site.
Having python installed should not be a problem if you have python 2.3 and pywin32-201 (http://sourceforge.net/projects/pywin32/) installed. It seems that versions of ActiveState python that come with win32all-163 (now pywin32) create a dll conflict. So if you have ActivePython 2.3, just install pywin32 and it should be fine.
When ClamWin is installed, Outlook 2000 may not restore properly from being minimised. Installing Office 2000 Service Release 1a (SR1a) will fix this problem, and is generally recommended, as it includes a number of bug fixes and security fixes. Full details and downloads are available at http://www.microsoft.com/downloads/details.aspx?FamilyID=AF6C8D03-7633-45B4-AB96-795EE656F2A2&displaylang=EN or http://tinyurl.com/xsyx
After downloading and installing a newer version, ClamWin stops working. This problem is most often caused by an older version of cygwin being present on the PC. To resolve the problem, use Windows' search function to find all files named cygwin1.dll and replace them with the copy of cygwin1.dll from the ClamWin program directory (c:\program files\clamwin\bin by default)
Alternatively, upgrade to the latest distribution of cygwin.